NeUrosAudio.com
Title
Neuros Technology
Description
We created Neuros to stand for three things: openness, community, and innovation. Whether you’re the most demanding geek on the planet or just a busy consumer looking for great, hassle-free portable media products, you only need to spend a few minutes in the Neuros community to realize that we’re a different kind of company.
It’s true that we’re committed to being the open-source portable media device company, but our openness goes far beyond just releasing source code. We founded Neuros on the naive belief that sophisticated, intelligent customers will reward a brand that offers complete candor and honesty. Much to the amazement of most “professional” observers, this approach works. Our users loved it when we first went against the protests of our marketing team to publicly apologize for a product deficiency. We then took the next logical step and got rid of our marketing team.
Openness also means making it as easy as possible for you to play your content whenever, wherever, and however you want. This means supporting every format we can and making our products compatible with others whenever possible. Openness also means inviting you into our own very public backyard to discuss whatever’s on your mind, including our competitors’ strengths and our own shortcomings, because we believe that unfiltered feedback from the people who actually buy and use our products is the key to making great products even better. Our forums are un-moderated, our bug tracking software is public and we host an alternate user-controlled web site (called a “Wiki”) to make sure your voice can be heard without censorship from anybody, including us. We think this approach is also a great way to build a relationship with you: When you buy a Neuros product, your fellow Neuros users will make sure you know exactly what you’re getting before you even open the box.
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