ItsMwAtCh.com is IT service managemetn.
Title
ITSM Watch: Insight on IT Service Management
Description
ITSMWatch.com analyzes the latest developments in the emerging field of IT Service Management. Our goal is to help IT Executives and IT Managers be prepared to make decisions, to collaborate with their peers and to draw upon the experiences of others to continue to meet their objectives of providing world-class products and services in the most efficient and effective approach.
ITSMWatch is fulfilling a need for the IT Service Management Industry by consolidating updated information from both the practitioner and vendor communities. In the late 1980s, the UK government understood the importance of technology to run a business. It had the insight to recognize that if left alone without standards to support and procedures to operate, we would soon be aligning our business with the technology, instead of the other way around.
The UK government, with a team of practitioners from both the public and private sectors, began to compile best practices, utilizing what works and avoiding "reinventing the wheel." The ITIL (Information Technology Infrastructure Library) framework evolved and books were written. ITIL was embraced and IT Service Management became an industry.
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