IEX.com Plan & manage the performance of call center work force
Title
IEX Corporation, Workforce Management and Performance Optimization Software for Call Centers
Description
When you invest in a workforce management solution from IEX you get more than just a great product. You get our commitment to helping you achieve success. Since 1988 IEX has been helping businesses like yours successfully optimize the performance of their contact centers. Our unique combination of people, product and service philosophy is what truly sets us apart.
A total-solution approach to implementation and service ensures our customers receive full-benefit from IEX workforce management solutions. Experience gained from working in actual contact center environments lets us see things from your point of view. We understand the challenges you face and know how to overcome them.
Our full range of installation, training, consulting and support services are coordinated and focused on establishing an environment that creates successful deployments and real-world results within your center. Forging active partnerships with, and between, our customers we create a “community of success” that assures long-term results.
Languages
English
Contact
- NICE Systems Ltd
-
Additional Information
Related Domains
External Links
- Alexa: Iex.com
- Adherence
- Agent Adherence
- Agent Performance
- Call Center
- Call Center Optimization
- Call Centre
- Contact Center
- Customer Service Agent
- Customer Service Center
- Customer Service Representative
- Iex
- Long Term Planning
- Multi Channel
- Multi Site
- Multisite
- Performance Optimization
- Resource Planning
- Scheduling Software
- Skills Based
- Span
- Virtual Call Center
- Workforce Management
- Workforce Management Software
- Workforce Optimization
- Workforce Optimization Software
- Software
- IEX
- Long-term Planning
- Multi-channel
- Multi-site
- Skills-based