ICMI.com is a consulting, training and informational resource business
Title
ICMI - Call Center Management Training Seminars, Publications, Consulting and Association
Description
Excerpted from the website:
- About ICMI
- The International Customer Management Institute (ICMI) is one of the call center industry’s most established and respected organizations. Founded in 1985, ICMI delivered the industry’s first management-level conferences, educational programs and publications.
Languages
English
Address
- 4122 128th Avenue SE Suite 300
- Bellevue WA 98006 US
Contact
- ICM - Communications Integration, Inc.
-
- +1 425 456 1380, Fax: +1 425 456 1381
Additional Information
Related Domains
External Links
- Alexa: Icmi.com
- WHOIS for Icmi.com
Categories:
- Acce
- Acd
- Agent
- Agent Hiring
- Agent Coaching
- Agent Forecasting
- Agent Incentive Programs
- Agent Monitoring
- Asr
- Business Continuity
- Cti
- Call Center
- Call Center Demo
- Call Center Magazine
- Call Logging
- Computer Telephony
- Consulting
- Contact Center
- Contact Center Training
- Convergence
- Crm
- Customer Satisfaction
- Customer Service
- Help Desk
- Home Agents
- Icmi
- International Customer Management Institute
- Internet Telephony
- Ip Telephony
- Knowledge Management
- Outsourcing
- Pbx
- Predictive Dialers
- Readerboards
- Service Analytics
- Speech Recognition
- Tools
- Training
- Voice Response
- Voip
- Wfm
- Workforce Management
- Software
- ACCE
- ACD
- Agent-Hiring
- CTI
- Headsets
- ICMI
- Ivr
- Wireless