Gilkatho.com.au
Title
caffene-laced Australian website promotion everything that is good about coffee. Coffee machines, roasting, service and discussion.
Description
This company & the people are mad about coffee. Since buying and selling their first coffee machine in 1999 they have consistently made a significant contribution to the acceptance of coffee in Australian offices.
Gilkatho uses modern technology to make it easy to find out about your equipment. Integrated approach to customer information, equipment service methods, 1300 National telephone number for convenience.
Gilkatho produces a monthly newsletter making it easy to keep in touch with the latest coffee news, equipment news and special features. Subscribe to the newsletter for free here: [1]
Gilkatho is the Authorised service agent for Jura, Reneka Espresso machines and Bravilor coffee vending machines. Parts inventory is held in Brisbane. Distributors and associates around Australia.
Logos
Additional Information
Gilkatho was formed through a partnership of long term business associates with a view to building and developing a world class business. While world domination of the coffee market is always in our long range sights, our day-to-day activities are in ensuring our clients receive the very best level of coffee and service for their needs.
Ongoing business success for us comes in making sure the i’s are dotted and t's are crossed. We aim to have the right products in stock at the right time. We don’t sell everything to everybody.
What we do sell we understand and we have a support structure to look after the products once that have been sold.
Our business objectives include building a successful and sustainable business model which will support the future of the company. Our business systems are developed with the big picture in mind and provide a solid framework, without excessive overhead costs. We use the latest technology to achieve business efficiencies. Our service people use PDAs for their service work, we purchase the latest software diagnostic tools and we tie all of this together with an effective customer knowledge centre.
Our ‘e-business’ strategy steps through a number of stages leading ultimately to a valuable linkage between our clients, our systems and that of our suppliers, manufacturers and business partners. Our strategy for integration is
Step 1. Brochureware - Done
Step 2. Forms submission - Done
Step 3. Online databases – Done
Step 4. Integration of the Gilkatho backend systems - next
Step 5. e-commerce nivarna
What level of our ‘e-business’ have we implemented? With this new website we are at step 3.
