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Title Welcome to our self-service website Credit Collection Services


725 Canton Street,
Norwood MA 02062 US

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Credit Collection Services (CCS) is an American debt collection agency headquartered in Norwood, Massachusetts, and is today one of the largest privately-owned agencies in the United States. CCS was founded in 1966, and provides business process outsourcing (BPO) services to companies in the telecommunications, cable, insurance, banking/financial services, medical, and utilities industries in all 50 states. CCS’ client base is vast in scope, ranging from regional operations to large Fortune 50 organizations.

In addition to its Norwood, Massachusetts corporate headquarters, CCS operates two national service centers in Salem and Portsmouth, NH. CCS’ Customer Service Agents (CSAs) operate out of these locations, and are trained to administer payments/payment plans, resolve disputes, and provide customer service support to consumers.

As a third-party servicer, there are strict data security requirements demanded of Credit Collection Services. The company’s physical and logical security has been deemed compliant with the ISO 27002, PCI, FFIEC, HIPAA, and SSAE 16 Type II SOC2 standards. CCS has also achieved the ISO 9001 registration through application of the standard in its quality management system (QMS).

We are required to make the following statement: This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector.

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