BadTravel.co.uk is a resource portal for travel abroad
Title
Travel Watchdog index
Description
Travelwatchdog was created in June 2003 as a voluntary service to try to bridge the gap between the power of the travel giants and the individual consumer. To guarantee the independence and integrity of our operation, we resolved that for three years we would not take any advertising and would fund the costs of the equipment and site from our own resources. This we have achieved. Over the three years we have built up a comprehensive profile of the travel industry, receiving more than 30,000 travel related complaints from consumers in 31 different countries who believed that their holidays and/or travel were degraded to some extent by travel agents, tour operators or travel related services.
With thousands of unique visitors each month, site traffic is now at a level where the costs of equipment and hosting services are beyond our personal resources and our continued existence is dependent upon procuring limited financial support. In consequence, we have started to accept a small number of advertisements from travel related companies of impeccable credentials, i.e. companies who are recognised as providing consumers with exceptional service. We refuse all advertising from any company about whom we have received a complaint, proven or not, or any company that has not been conducting its travel business for at least three years.
The consequence for advertisers is that they are guaranteed fellow advertisers who are above reproach. For consumers, they have the guarantee that any advertiser featured on the site has not been the subject of any form of complaint to travelwatchdog over the life of the site (3 years at March 2006).
