Astea.com Complete suite of application & service solutions

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Astea: service management software, customer service automation, field service software, dispatch scheduling software, mobile workforce management, tech support and service call management software

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Astea is a premier provider of Service Lifecycle Management solutions for companies that market, sell, service and support equipment. We offer a full range of modular but tightly integrated technologies for companies where downtime is not an option, and resource utilization directly impacts financial performance. Our applications extend traditional Customer Relationship Management (CRM) to encompass supply chain and logistics functionality, all honed to service-oriented businesses.

Founded in 1979, Astea has been publicly traded since 1995 (NASDAQ: ATEA). Integrating creative business ideas with technological innovation and best practice expertise, we provide comprehensive enterprise solutions supporting workforce and asset management. The depth of our industry experience ensures solutions with rich "out-of-the-box" functionality for rapid ROI.

Focused on serving the unique needs of service-centric organizations, Astea has licensed marketing, sales, service, support and mobile applications to over 500 companies worldwide, including leaders in a diverse range of industries. These include such verticals as Medical Technology, Point-of-Sale Equipment, Business Systems, Industrial Controls, Building (HVAC) Systems, Information Technology, V-Commerce, Electronics, Imaging Equipment, Network Operations Centers, and Telecommunications.