CcOnvergence.us
Title
ICMI/Call Center Magazine Network
Description
Excerpted from the website description:
- The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and membership services.
Additional Information
Related Domains
External Links
Categories:
- ACCE
- ACD
- Agent
- Agent-Hiring
- Agent Coaching
- Agent Forecasting
- Agent Incentive Programs
- Agent Monitoring
- Asr
- Business Continuity
- CTI
- Call Center
- Call Center Demo
- Call Center Magazine
- Call Logging
- Computer Telephony
- Consulting
- Contact Center
- Contact Center Training
- Convergence
- Crm
- Customer Satisfaction
- Customer Service
- Headsets
- Help Desk
- Home Agents
- ICMI
- International Customer Management Institute
- Internet Telephony
- Ip Telephony
- Ivr
- Knowledge Management
- Outsourcing
- Pbx
- Predictive Dialers
- Readerboards
- Service Analytics
- Speech Recognition
- Tools
- Training
- Voice Response
- Voip
- Wfm
- Wireless
- Workforce Management