Customer Care Alliance - Dedicated to fostering customer care best practices that make a market place difference (customercarealliance.com)
Description
pulled from site's meta descriptionCustomer Care Alliance is a consortium of companies dedicated to fostering customer care innovation and best practices that increase customer satisfaction/loyalty and show a positive return on investment.
Domain Resolution
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Categories:
- AboutUs AutoGen
- CCA
- Customer Care Alliance
- customer care
- inbound call management
- outbound call management
- retail complaint handling
- multichannel customer care operations
- customer care technologies
- customer satisfaction measurement
- customer loyalty measurement
- customer care training
- dispute resolution
- Mediation Services
- defusion of anger
- call monitoring training
- customer satisfaction studies
- customer care workshops